A Case Study for Universal Design in the Internet of Things
AuthorsTrenton Schulz, Kristin Skeide Fuglerud, Henrik Arfwedson and Marc Busch
SessionD4. Designing with technology
Date and Time2014-06-17, 13:45 - 14:25
The user-centered design process helps ensure the requirements of the users are met throughout the development of a product or service. Universal design is an approach that makes sure that the needs of people with disabilities are incor porated. While many have suggested combining user-centered design and univer sal design, we demonstrate how it can be done in the development of prototypes and mobile apps for the Internet of Things. Applying the user-centered and univer sal design process allowed us to identify complex issues with user interaction that would not have have been found only using accessibility guidelines. We recom mend focusing on technical accessibility, performing user evaluations with persons with disabilities, and having an accessibility champion for advocating universal de sign issues throughout a project.