User participation and Universal design. What can public sector learn from innovation prosesses in private sector?


Grethe Mattland Olsen


P4. Towards universal solutions

Date and Time

2014-06-17, 12:00 - 13:45


MA 10
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Universal design is not taken care of adequately in many planning processes, because little has been done to utilize different user experiences during the planning process. This differs from the maritime sector where the communication and also the cooperation between different groups of stakeholders, customers, suppliers, users and experts are more common. Our contention is that the competition which occur between different solutions in the maritime sector, and which might result in pressure for innovation, does not occur in the same way in public sector.